Vivere is a wellness and functional health company, not a traditional medical clinic. Our tests and consultations focus on preventative health, microbiome optimisation, and lifestyle improvements. We do not diagnose or treat medical conditions — our recommendations are for general wellbeing and should complement, not replace, professional medical advice.

Vivere is designed for anyone who wants to take control of their health — especially those experiencing digestive issues, low energy, bloating, brain fog, or who simply want to optimise their wellbeing through personalised insights. It’s ideal for health-conscious individuals, busy professionals, and families looking to improve long-term vitality.

Traditional healthcare often focuses on treating symptoms after they appear. Vivere takes a proactive, root-cause approach by analysing your unique gut microbiome and providing actionable, personalised nutrition and lifestyle recommendations. We combine advanced testing with expert guidance to help you feel better, not just manage illness.

No. Our reports are written in clear, simple language with easy-to-understand scores, visuals, and explanations. You don’t need any medical background — everything is designed to be accessible so you can take meaningful action straight away.

A balanced gut microbiome supports nearly every aspect of your health — from strong immunity and efficient digestion to stable energy levels, clear thinking, and healthy weight management. Poor gut health has been linked to many common issues, making it one of the most important foundations of overall wellbeing.

Common causes include poor diet (high sugar, processed foods), stress, lack of sleep, antibiotics, illness, environmental toxins, and ageing. Even small daily habits can gradually shift your microbiome away from optimal balance.

Poor gut health can contribute to bloating, irregular digestion, fatigue, brain fog, mood changes, skin issues, weakened immunity, food sensitivities, and difficulty managing weight.

Your diet directly feeds your gut microbes. Fibre-rich plants, fermented foods, and diverse whole foods promote beneficial bacteria, while excessive sugar, processed foods, and low fibre can encourage imbalance and inflammation.

No. The test is completely non-invasive and painless. You simply collect a tiny sample at home in a hygienic, discreet way — no needles, no discomfort.

The kit includes clear, step-by-step instructions. You use a simple swab or collection tool to take a small sample, seal it in the provided tube, and return it using the prepaid packaging. The whole process takes just a few minutes and can be done privately at home.

We use highly accurate Shotgun Metagenomic Sequencing, one of the most advanced methods available. It provides comprehensive, detailed insights into your microbiome composition and function.

Vivere uses state-of-the-art Shotgun Metagenomic Sequencing. This technology reads all the genetic material in your sample, giving a far more detailed picture than older testing methods.

Yes. Many customers retest after 3–6 months of following their personalised plan to track improvements and make further adjustments.

Your results include an overall gut health score, a clear microbiome balance report, visual breakdowns of beneficial vs. problematic microbes, and personalised food, supplement, and lifestyle recommendations.

Your score gives you a simple snapshot of how balanced and diverse your microbiome is. A higher score indicates better microbial health and function, while lower areas highlight where improvements can be made.

This section shows the balance between beneficial, opportunistic, and potentially harmful microbes, along with diversity metrics and functional markers linked to inflammation, metabolism, and immunity.

Yes. The report is written in plain English with clear explanations, visuals, and practical next steps. Your included nutritionist call will also walk you through everything personally.

Absolutely. We avoid complex medical jargon and focus on what the results mean for you and what simple changes can make the biggest difference.

Yes. Your gut microbes help produce energy, absorb nutrients, and regulate inflammation. An imbalanced microbiome is a common hidden factor behind persistent tiredness and low vitality.

Many customers notice significant reductions in bloating and improved digestion after following their personalised plan based on their microbiome results.

The gut-brain axis is powerful. Balancing your microbiome often leads to clearer thinking, better focus, and improved mood for many people.

Yes. Certain microbes influence how your body stores fat, regulates hunger hormones, and extracts energy from food. Optimising your microbiome can support healthier metabolism and easier weight management.

Many people notice positive changes within 2–6 weeks of following their plan, though deeper improvements often continue over 3–6 months as your microbiome rebalances.

You’ll speak with a qualified, experienced nutritionist who specialises in gut health and functional nutrition.

Each consultation lasts approximately 45 minutes.

Yes. Every Vivere gut microbiome test kit includes a complimentary 45-minute 1-to-1 nutritionist consultation.

Yes. This is your dedicated time to ask questions about your results, symptoms, diet, supplements, and lifestyle changes.

Your nutritionist may suggest follow-up options depending on your needs. We also provide ongoing resources and the ability to retest later for continued support.

NAD+ injections help replenish declining NAD+ levels to support cellular repair, boost energy, enhance cognitive function, improve metabolism, and promote healthy ageing.

Vivere NAD+ is pharmaceutical-grade, produced in a UK MHRA-licensed and GMP-certified facility. When used as directed, it is generally well-tolerated. As with any supplement or therapy, consult a healthcare professional if you have underlying medical conditions.

Users commonly report increased energy, improved mental clarity and focus, better mood, enhanced recovery, and support for healthy ageing and metabolic function.

Many people feel initial benefits within the first few days to weeks, with more significant improvements building over consistent use.

Pregnant or breastfeeding individuals, those with certain medical conditions, or anyone on specific medications should consult their doctor before starting NAD+ therapy.

Yes. All payments are processed through secure, encrypted gateways that meet the highest industry standards for data protection.

You can cancel or modify your order before it is dispatched. Please contact our support team as soon as possible.

Refunds are available according to our policy — typically for unopened, unused kits if cancelled before dispatch. Please see our full terms for details.

Yes, we ship to many countries. Delivery times and costs vary by location. Please check during checkout for your specific options.

Delivery times depend on your location. Standard shipping within the UK usually takes a few working days; international orders may take longer.

Your data is stored securely on encrypted servers and handled in full compliance with applicable data protection regulations.

We do not sell or share your personal or health data with third parties for marketing purposes. Data is only shared with our accredited lab partners strictly for processing your test.

Completely. Your test and results are handled with strict confidentiality.

Yes. You have the right to request deletion of your data in accordance with our privacy policy.

Please contact support immediately with photos of the issue. We will arrange a replacement kit at no extra cost where appropriate.

If you haven’t received your results within the expected timeframe, contact our support team. We’ll check the status and keep you updated.

We take all feedback seriously. Please email our support team with details of your concern, and we will investigate and respond as quickly as possible.

We aim to reply to all enquiries within 1–2 business days. Urgent matters are prioritised.